- Chat with a live agent Monday through Friday from 12:30 p.m. to 4:30 p.m. Log in and then select Live chat for health benefits under Online Assistance in the top menu.
- Ask a non-urgent question through PEAK and we will respond in seven days. Log in, select Communications in the side menu, and then select the Ask a Question tab.
- Eligibility or Active/Inactive Status: Your county’s Department of Human Services or a localapplication assistance site. Visit www.colorado.gov/hcpf/counties for a list.
- Benefits or billing: 1-800-221-3943 (State Relay: 711) Monday through Friday from 8 a.m. – 4:30 p.m. Closed on Fridays from 2:30 to 3:30 p.m. and for all state holidays.
Applying or questions about your benefits and co-pays: Visit your county’s Department of Human
Services or a local application assistance site. Visit www.colorado.gov/hcpf/counties for a list.
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