Connect for Health Colorado Customer Service Center
Connect for Health Colorado is committed to serving Coloradans with their health insurance needs. For general questions about Connect for Health Colorado’s marketplace, please call the Customer Service Center.
Call: 1-855-PLANS-4-YOU (1-855-752-6749) or 303-590-9675 if you are outside of the United States
TTY line: 1-855-346-3432
Hours of Operation: Monday through Friday, 8 a.m. to 6 p.m.
Click here for Live Chat Support
If you have general questions about Food or Cash Assistance, you may call the Colorado Department of Human Services Call Center.
General Food or Cash Assistance Questions
Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m.
Note: The Call Center is closed on state holidays.
Health Benefit Questions
The Health First Colorado Member Contact Center can help you with questions about your health benefits and billing.
Call 1-800-221-3943 (State Relay: 711) Monday through Friday, 8 a.m. to 4:30 p.m.
Note: The Member Contact Center is closed on state holidays and every Friday from 2 - 3:30 p.m.
Chat with an agent by signing in to PEAK and selecting "Live chat about health benefits" under Online Assistance in the top menu. Live chat is available Monday through Friday, 12:30 - 4:30 p.m. and works best on a Chrome browser.
Send a question anytime by signing in to PEAK. Select Communications in the left sidebar menu, then click the Ask a Question tab. You will see a response to your question on this page within seven days.
Visit HealthFirstColorado.com to search for a health care provider, download a member handbook, and get answers to frequently asked questions.
We are seeking member input! Find out more at www.colorado.gov/hcpf/GetInvolved.
PEAKHealth Mobile App
Download the free PEAKHealth mobile app to get your medical ID card, find a doctor and more – right from your phone!
Active Health First Colorado and CHP+ members can sign in to the secure PEAKHealth app using their PEAK credentials to:
Download the free PEAKHealth app today from the or .
View medical ID cards for all members of the household.
Find a doctor, dentist, pharmacy or health care facility using a map-based search.
Know what benefits are covered and how much you could pay.
Update contact information, household members, and job and income information.
View your CHP+ and Medicaid Buy-in account balances and make one-time or recurring payments.
For tips for the best app experience, visit HealthFirstColorado.com/PEAKHealth.
RTD LiVE Application Status
For questions about the status of an RTD LiVE Application, contact Denver Human Services.
RTD LiVE Discount Card
For questions about the RTD LiVE Card or if you need a replacement card, contact RTD.