Connect for Health Colorado Customer Service Center
Connect for Health Colorado is committed to serving Coloradans with their health insurance needs. For general questions about Connect for Health Colorado’s marketplace, please call the Customer Service Center.
Call: 1-855-PLANS-4-YOU (1-855-752-6749) or 303-590-9675 if you are outside of the United States
TTY line: 1-855-346-3432
Hours of Operation: Monday through Friday, 8 a.m. to 6 p.m.
Click here for Live Chat Support
If you have general questions about Food or Cash Assistance, you may call the Colorado Department of Human Services Call Center.
General Food or Cash Assistance Questions
Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m.
Note: The Call Center is closed on state holidays.
Health Benefit Questions
The Health First Colorado Member Contact Center can help you with questions about your health benefits and billing.
Call 1-800-221-3943 (State Relay: 711) Monday through Friday, 8 a.m. to 4:30 p.m.
Note: The Member Contact Center is closed on state holidays and every Friday from 2 - 3:30 p.m.
Chat with an agent by signing in to PEAK and selecting "Live chat about health benefits" under Online Assistance in the top menu. Live chat is available Monday through Friday, 12:30 - 4:30 p.m. and works best on a Chrome browser.
Send a question anytime by signing in to PEAK. Select Communications in the left sidebar menu, then click the Ask a Question tab. You will see a response to your question on this page within seven days.
Visit HealthFirstColorado.com to search for a health care provider, download a member handbook, and get answers to frequently asked questions.
We are seeking member input! Find out more at www.colorado.gov/hcpf/GetInvolved.
Health First Colorado Mobile App
Use the Health First Colorado mobile app and take control of your coverage! Make an account at CO.gov/PEAK, and then download the free Health First Colorado app.
Use the Health First Colorado app to:
• See if your coverage is active
• Learn about your benefits
• Update your information
• Find providers
• View your member ID card
• Buy-In and CHP+ members can pay premiums and enrollment fees
• Call the Nurse Advice Line, Colorado Crisis Line and Quitline
Download the free Health First Colorado app today from the or .
RTD LiVE Application Status
For questions about the status of an RTD LiVE Application, contact Denver Human Services.
RTD LiVE Discount Card
For questions about the RTD LiVE Card or if you need a replacement card, contact RTD.